Installation Procedure

How do I get a SmarTrack Installed?

SmarTrack

We offer either a full UK and Ireland installation service using a network of over 500 Fully Trained, qualified and experienced companies who you can trust to fit to full Thatcham TQA standard.

They can offer a mobile service at your home, place of work and car dealership prior to taking delivery, or alternatively you can take your vehicle to one of the local approved Installation centres, relax and have a coffee while having your SmarTrack Tracker fitted.

How do I know it works?

When your Approved SmarTrack engineer installs your system of choice, he or she will call the SmarTrack Commissioning desk to verify a LIVE position of your Vehicle. At this time the Secure Control room staff check all the telemetry provided by the live device and confirm FULL operation of the SmarTrack tracker. The telemetry will include Battery voltage, battery back/up voltage, Ignition key position (on or off) temperature and its GPS horizon position.

When do I pay for the system?

You can pay for your system after it is fitted and commissioned, your approved Installer will give you an Installation form (proof of fitting) this will include your subscription details.

When do I pay for my 24 hour Monitoring Subscription?

Your Subscription is due as soon as Installation has taken place, however this may not be possible due to having your Installation at your car dealership. In this case we will expect your payment by the day of delivery to ensure you are fully covered for insurance purpose.

Who do I pay my Subscription too?

SmarTrack Ltd. A member of staff will only be too happy to take your subscription payment after fitting. This will enable the Secure Control room staff to monitor your vehicle 24 hours a day and 365 days of the year. In the event of a theft the Secure Control room staff will Track, liaise with the Police and retrieve your vehicle with in the gsm network available.

We will then send you a Thatcham TQA certificate that proves the tracking device installation and that all the Monitoring fees are paid. You will also receive a Customer card and user guide with an emergency telephone number. Please call this number in a theft only situation and we will take over and liaise with the Police for a fast response to your call.

Can I keep my SmarTrack system when I change my vehicle?

Yes, why loose a perfectly good tracking device every time you change your car. This makes buying a SmarTrack far better financial sense long term as the device has long term reliability as standard.

Please speak to your Installing dealer and they will be only too happy to remove and refit it for you (labour cost will be applicable). If you subscribe annually you will not lose any subscription as this simply rolls over to your new vehicle, the Approved SmarTrack dealer will re-commission the unit and provide new vehicle details. New documentation will be sent for your records.

Call us now for more information: 0800 048 3552

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Our Product Benefits

  • Next Day Fitting
  • Prices From 20p a Day
  • 15% Insurance Discount
  • Insurance Approved

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What Do You Need To Track?

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  • Cars, Vans, Trailers
  • Fleet Vehicles
  • Recreational and Marina
  • Industrial and Machinery
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  • Next Day Fitting Available
  • 3 Year Warranty As Standard
  • Lowest UK Subscription Fee

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